--- title: "AR: How do I retrieve deleted Child Sub-Account's Invoices?" canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31115941/%EF%BB%BFAR%3A%20How%20do%20I%20retrieve%20deleted%20Child%20Sub-Account's%20Invoices%3F" format: markdown --- | | | | --- | --- | | **QUESTION:** | AR: How do I retrieve deleted Sub-Account's Invoices? | | **ANSWER:** | To retrieve deleted Sub-Account's Invoices, perform the following:
1. If you know the Invoice Number, print the Invoice via **'Accounts Receivable'** then **'Invoices & Statements'** then **'Invoice Enquiry'**.
2. If you do not know the Invoice Number, perform the following:
i. From the **ProStix Main Menu** select **'Accounts Receivable'** then **'Invoices & Statements'** then **'Statement Enquiry'.**
ii. Type the **'Customer No.'** of the Parent Account.
or
i. Reinstate the Child Account if you know the old account number. From the **ProStix ****Main Menu** select **'Accounts Receivable'** then **'Customer Maintenance'** then **'New Customer'**.
ii. Type in the **'Customer No'** that the Child Account was (that is, the Store/Branch as opposed to the Head Office being the Parent Account), type the** 'Customer Name' **then select ****.
iii. From the **ProStix Main Menu** select **'Accounts Receivable'** then '**Customer Enquiry**'.
iv. Type in the **'Customer No.'** then select **'Invoices'**.
> Macro (nested-table) | | **FOR FURTHER INFORMATION REFER TO:** | [Accounts Receivable User Guide](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31101408) | | **IF THIS FAQ DOESN’T RESOLVE YOUR**** ISSUE:** | Contact [Sterland Support](https://sterlandsupport.atlassian.net/wiki/pages/createpage.action?spaceKey=CS&title=Sterland%20Support). |