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title: "Bulletproof VPN: How do I check and reconnect the Bulletproof VPN?"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31112510/Bulletproof%20VPN%3A%20How%20do%20I%20check%20and%20reconnect%20the%20Bulletproof%20VPN%3F"
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| <span style="color: #003366">**QUESTION:**</span> | How do I check and reconnect the Bulletproof VPN? |
| <span style="color: #003366">**ANSWER:**</span> | <span style="color: #333333">1. From your Desktop Double click the "Bulletproof VPN" icon. </span><br>![image](media://9f061035-4e69-4914-9d9b-40676b93ceea)<br>2. If a connection is already established, a window will be displayed with the current status of the connection.<br>![image](media://b26c7d41-4ef2-4dd9-ba4b-f8a5d7405505)<br>3. Click "Close" and open a new ProStix session to test the connection.<br>4. If a connection is not already established, one will now be made.  
Once connected an icon will be displayed on the bottom right of your screen.<br>![image](media://dee15fbf-25cb-410e-a96c-3c419041cd20)<br>5. Open a new ProStix session to test the connection.<br>6. If you are unable to connect to your ProStix session, then double click the "Bulletproof VPN" icon again.<br>7. Click "Disconnect", then double click the "Bulletproof VPN" icon.<br>8. Click "Connect", then once connected open a new ProStix session to test the connection. |
| <span style="color: #003366">**FOR FURTHER INFORMATION REFER TO:**</span> | N/A |
| **<span style="color: #003366">IF THIS FAQ DOESN’T RESOLVE YOUR</span>****<span style="color: #003366"> ISSUE:</span>** | Contact <span style="color: #003366">[<u>Sterland Support</u>](https://sterlandsupport.atlassian.net/wiki/pages/createpage.action?spaceKey=CS&title=Sterland%20Support)</span>. |