--- title: "View/Adjust Aged Balances" canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31111882/View%2FAdjust%20Aged%20Balances" format: markdown --- The aged balances of an account may be manipulated if you have the authority to do so. However, you are not permitted to alter the balance amount displayed in the Total Due field. If your customer is setup using the Open Item accounting method then the aged balances should not be manipulated using this option. To manipulate the aged balances on an open item account you must maintain the outstanding transactions. Goal: In this lesson you will learn how to view and adjust the aged balances on a Balance Forward customer account. Steps: 1. From the 'Main Menu' select options - 'Accounts Receivable' - 'Customer Maintenance' . 2. Select a customer using any of the search methods. 3. From the options box choose 'Aged Balances' . The screen will list aged balances as they stand for this customer. 4. The program will allow you to adjust the ageing by over keying the totals displayed. 5. If any changes are made, check that the account still balances to the same totals. The program will not allow you to exit until the aged totals balance with the Total Due. 6. Press/Click to update any changes or press/click (Exit) to end this option. Review: You can now: · Review and adjust the Aged Balances for a customer.