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title: "Goods Inwards - Returns & Claims"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31102667/Goods%20Inwards%20-%20Returns%20%26%20Claims"
format: markdown
---
The following Purchasing and Receipting Business Process Model (BPM) provides the recommendations for industry best Practice (by role) for the 'Goods Inwards - Returns & Claims' process. This model suggests the steps required to perform returns and claims.