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title: "Aborted Sales Report"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31101880/Aborted%20Sales%20Report"
format: markdown
---
An aborted sale is one where the ProStix session is terminated in the split second between ending the sale, printing the docket and writing the record to the till log. The termination may be as a result of a power failure, the user may have pressed Ctrl+C thinking a transaction has 'hung' or used the mouse to click the top right hand X to shut down the current window. Aborted sales are listed on the POS Till Log and on the Suspended Sales Report as ABORTED SALES. However, an aborted sale cannot be resumed. The only way an aborted sale can be accessed is through the 'Point of Sale' - 'Aborted Sales' option. This option allows you to print the contents of an aborted sale (but not in the form of a POS docket) and to delete the transaction. It then becomes a business decision whether or not to re type the transaction. There should be a good reason for having aborted sales and they should occur infrequently. If your system has a regular pattern of aborted sales, the reason should be investigated and the cause rectified. The Aborted Sales Report ('Point of Sale' - 'Till Reporting' - 'Aborted Sales Report') displays all aborted sales within the nominated date range, even if these sales have been resumed, completed or deleted. The To Date field will default to yesterday. If this is changed to the current date, no transactions processed within the last 5 minutes will appear on the report. This has been done to avoid the risk of having WIP sales included on the report. If a docket was printed before the sale was aborted or the transaction is deleted via the POS - Aborted Sales option, this information will be detailed on the report as a Subsequent Action   The report includes: and in 'subsequent actions':