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title: "Price Overrides"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31101830/Price%20Overrides"
format: markdown
---
During a day's trading, staff members who are keying in sales and/or orders and quotes may override prices for a number of reasons. This may be required to meet competitors' pricing or to address issues within your product pricing file. It is expected that a Branch Manager be well aware of any pricing pressures that their staff are experiencing on a daily basis. The manager should also be aware of those staff members that have the security to be able to override pricing. When Daily How 1. From the  ProStix Main Menu  select ' Sales Order Processing'  then  'Order Reporting'  then  'Exceptions Report'  then  'Daily Price Override Report'. Input From Date, To Date = yesterday’s date External Sales = yes Internal Sales = no Zero Costs/Sells = yes From branch to branch = yours Print Sales Rep = yes Sort By B/O/R = Branch Information Displayed Invoice No, customer, date, product no, Description, Cost, Sell, G.P. Range, G.P. %, Why & Rep. Report shows invoices and Quotes/Orders separately. (If errors found in the Quote/Order sections they can be fixed before invoicing). Actions to Take This report tells you if a transaction line has had a price override. Query the staff members who performed the overrides if the reason is not evident. Use it to verify that you are happy with the users that are performing overrides. If staff members who should not be able to override prices are listed on this report then this information should be passed on to I.T. for corrective action. Also use the report to highlight to staff that sales and violations are monitored daily. Manager or delegate must print, sign and file report daily as proof of review.