--- title: "Customer Enquiry" canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31101199/Customer%20Enquiry" format: markdown --- Goal: In this lesson you will learn how to search for a customer and enquire upon their account. Some of the details you will be able to enquire upon include the account balance, transactions, diary notes, the credit status of the customer, reference information, sales history, current orders, quotes and invoices. This is an enquiry program only. You are not permitted to change any of the details displayed with the exception of diary notes and customer messages. However, if you have the authority to maintain customers account details, you can select to activate update mode. Steps: 1. From the 'Main Menu' select options - 'Accounts Receivable' - 'Customer Enquiry' . 2. The first screen displays a list of customers to choose from. Select the required customer. See Customer Search for more information on how to do this if necessary. 3. Refer to the 'Customer Options' collapsible link for the options that are available for the selected customer: Review: You can now: Search for a customer and enquire upon their account.