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title: "Allocating Payments"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31101197/Allocating%20Payments"
format: markdown
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Goal: In this lesson you will learn how to allocate debtors payments received at your store's counter against the customer account. Any customer payments that are received and processed at your store counter will be processed against the customer account but for ease of process, may not be allocated to particular invoices or age periods. The payments are processed through to the customer account into an 'unallocated' bucket.  This means that these payments need to be allocated to the correct ageings or invoices by someone familiar with the debtor accounts. This is usually the Credit Manager or Debtors Clerk. This process should be done daily and must be done before debtors statements can be printed or the month end close performed.  Steps: 1.Print off a list of all payments that need allocating.  2. From the  'Main Menu'  select options -  'Accounts Receivable' - 'Reporting' - 'Unallocated Cash Payments'  and print the report to your preferred printer. 3. From the  'Main Menu'  select the options -  'Accounts Receivable' - 'Transaction Processing' - 'Enter Transactions'. 4. Press/Click  <F6 New Batch>  if  creating a new batch . Select 'Payment Allocations' as the type of batch. 5. If adding to an existing batch, type in the batch number. This will bring up the  batch options  window. Select  'Add Mode' .  6. Enter the customer number or  search  for the customers whose payment is to be processed. 7. If the payment is for a  Balance Forward Customer , the payment details will already be completed. Age the payment and discount to the appropriate age and <F1> through the cheque details. These will not be used as the cheque or cash has already been processed through Till Reconciliation. 8. If the payment is for an  Open Item Customer , the payment details will already be completed. Allocate the payment to the appropriate invoices. Keep allocating until you have a nil amount to be allocated. 9. When finished press/click <F4> to go back to the batch screen, verify the batch is correct and mark it as 'complete'. Note:  These transactions will not appear on the customer account and will still list on the Unallocated Cash Payments report until the batch is posted. 10 . If you have made a mistake when allocating invoices to a payment and you wish unallocate all previously allocated invoices for this customer payment and start again, you can do so by pressing/clicking the <F5> (Re-start) key from the payment allocations screen.    Review: You can now:  · Allocate debtors payments received at your store's counter for Open Item and Balance Forward Customers.