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title: "Exception Report (from the Administration checklist)"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31100417/Exception%20Report%20(from%20the%20Administration%20checklist)"
format: markdown
---
Why To monitor sales and margin by user to highlight potential extremes of margin & user price overrides. Use to update customer terms which may be incorrect (if the user is having to manually change the customer selling price) + highlights users which may not be authorised to override selling prices. When Weekly How 1. From the  ProStix Main Menu  select  'Sales Order Processing'  then  'Order Reporting'  then  'Exceptions Report'  then  'Exception Report'. Input 2. The first screen prompts for the ranges to include in the report. Refer to the 'Exceptions Report' collapsible link for a screenshot and an explanation of these options. Information Displayed The report shows invoices and Orders separately. (If errors found in the Order section they can be fixed before invoicing) Report Highlights incorrect Master File or Contract Pricing. Actions to Take This report tells you if the sale is a price override or a margin violation or both. Use it to verify the margin is correct, if the correct product was sold or if the item has incorrect costs associated with it. 1. This information should be passed onto your IT department for corrective action. 2. Use the report to highlight to staff that sales and violations are monitored daily.