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title: "Sales Order Processing Flow"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31100290/Sales%20Order%20Processing%20Flow"
format: markdown
---
The Flow of A Sales Order The basic steps that are involved with processing a sales order are: The order is received from the customer through the mail, via a sales rep or hand delivered by the customer. Details on the order are manually checked for any special conditions such as out-of-stock products, products that are not normally stocked, urgent or delayed Deliveries, pricing contracts and so on.  These special conditions should be highlighted so that they are not missed. The customer details, delivery details and any special contracts for the order are keyed into ProStix.  These details are referred to as the Order Header. The product details are keyed into ProStix.  If the user is processing a quote, the flow ends here until such time as the status of the quote changes. That is, deleted or accepted. The customer requests delivery. That is, the release of some or all of the products on the order. The picking slip is printed and the goods are picked for delivery or collection. The delivery docket is printed and the goods that have been released are invoiced.   The processes of releasing the order, picking the goods and invoicing the customer are repeated until all of the goods have been delivered and the order is complete.   The following flowchart depicts this flow: