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title: "Electronic Invoices - Processing Exceptions"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31099920/Electronic%20Invoices%20-%20Processing%20Exceptions"
format: markdown
---
This procedure explains how to process exceptions, including processing exceptions to stock invoices, and  raising claims for exceptions . That is, invoice and receipt lines that do not match. If any exceptions exist, a screen is displayed listing them and enabling you to accept them, make alterations to receipted quantities, or raise claims etc.  Refer to the 'More Details'  c ollapsible link below for an explanation of the fields.     Raising Claims for Exceptions  Any Electronic Suppliers invoice processed where exceptions are being claimed can be processed in 2 different ways:   1. Without Supplier Credit Claim Tracking   If Supplier Credit Claim tracking is not activated on your system, a reason for claim is prompted for and a credit request is raised, printed and applied to stock.   The invoice is added to the batch and approved with a withheld amount equivalent to the value of the credit request. The credit request stays in the system awaiting a credit note to be processed against it.   2. With Supplier Credit Claim Tracking If Supplier Credit Claim tracking is enabled on your system, after prompting for the reason for claim, both a credit claim and a credit request will be generated, printed and applied. The credit claim can be credited against the supplier account immediately while the credit request stays in the system awaiting a credit note to be processed against it.