--- title: "AR: How do I reverse a Debtors Payment?" canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31099608/AR%3A%20How%20do%20I%20reverse%20a%20Debtors%20Payment%3F" format: markdown --- | | | | --- | --- | | **QUESTION:** | AR: How do I reverse a Debtors Payment? | | **ANSWER:** | To reverse a Debtors Payment, perform the following:
1. From the **Prostix Main Menu** select **'Accounts Receivable'** then **'Transaction Processing'** then **'Enter Transactions'**.
2. If applicable, select the relevant Company.
3. Select **** to create a **'New Batch'** then type in the **'Batch Date'** then select ****.
4. From the **Options **menu select **'Cheque Reversal'**.
5. Type in the **'Customer No.'**, **'Cheque No.' **and **'Cheque Amount**'.
6. If the cheque was dishonoured, type '**Yes**' in the **'Bad Cheque?'** field (tick for ProStix GUI) otherwise type '**No**' (untick for ProStix GUI), then select ****.
> Macro (nested-table)
7. Select **** to return to the **Current Batches** screen then select **** on the Batch just created, then select '**Complete Batch' **and** ******.
8. Select **'Post Transactions'** then from the Options menu select **'Post Transactions'**.
9. Type in the **'From Batch No.'**, '**To Batch No.'** then **'A'** for Adjustment. Select ****.
> Macro (nested-table) | | **FOR FURTHER INFORMATION REFER TO:** | [Accounts Receivable User Guide](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31101408) | | **IF THIS FAQ DOESN’T RESOLVE YOUR**** ISSUE:** | Contact [Sterland Support](https://sterlandsupport.atlassian.net/wiki/pages/createpage.action?spaceKey=CS&title=Sterland%20Support). |