---
title: "Pick and Despatch Overview"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31097140/Pick%20and%20Despatch%20Overview"
format: markdown
---
> ℹ️ ### **Overview of the Pick and Despatch Application**
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> ℹ️
> ℹ️ Pick & Despatch is designed for use by sales, customer service and despatch staff. It is divided into the following functional areas. Access to these functional areas is controlled via a user's security.
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> ℹ️ > Macro (legacy-content)
If you are interested in the Pick & Despatch Application, refer to the following sections for further information:
> Macro (toc)
| **Introduction to Pick & Despatch** |
| --- |
| > Macro (widget) |
### Prerequisites for Pick & Despatch
The prerequisites for implementing the Pick & Despatch include:
- Windows computer suitable for use as a Tomcat Webserver (min MS2003).
### Steps to Implement Pick & Despatch
#### Step 1: Requirements
- Identify requirements for Pick & Despatch as per [Prerequisites ](#PickandDespatchOverview-detrack)outlined above.
#### Step 2. Agree Scope of Work
- Approve Quotation
- Sterland confirm timeline and resources
**Step 3. Technical Setup**
- Technical installation of the P&D mobile application infrastructure
#### Step 4. Configuration and Setup
- Configuration of Pick and Despatch application
#### Step 5. Training & Staff Readiness
- Walkthrough of functionality and handover to customer to complete testing.
#### Step 6. Go Live
- Sterland to provide remote support during go live cut-over.
#### Step 7. Support & BAU
- Services team to handover to support for ongoing BAU support as per the standard support maintenance agreement.
### Services and Licensing Costs
There are licensing and implementation costs associated with the Pick and Despatch Application. If you are interested in this functionality, please contact Services via the [Sterland Support Portal](https://support.sterland.com:8443/servicedesk/customer/portal/12) to arrange for a quotation.