---
title: "FRCS Fiscal receipt - Accreditation Documentation"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31096990/FRCS%20Fiscal%20receipt%20-%20Accreditation%20Documentation"
format: markdown
---
> ℹ️ ## Overview
> ℹ️
> ℹ️ All businesses in Fiji have to obtain Fiscal Receipts for any transactions that have a VAT liability.
> ℹ️
> ℹ️ To enable this to occur, Vinod Patel have asked Sterland to modify ProStix to cater for this requirement. When enabled, no printed receipt can be produced without first obtaining a fiscal receipt from the FRCS (Fijian Revenue & Customs Service)
> ℹ️
> ℹ️ For a device to be enabled to interface to the FRCS (through the SofSDC application), there are a number of new settings required within Prostix to be enabled at the device level. These are listed below, together with the setup of the ESDC SoftSDC software on each device.
> ℹ️
> ℹ️ To enable the capture of Fiscal Receipts when an internet connection is not available to the FRCS server, Vinod Patel have purchased SoftSDC software which issues fiscal receipt details when the POS device is unable to contact the FRCS server.
> ℹ️
> ℹ️ Vinod Patel will progressively role out the interface to all devices in the store after this pilot is complete. Dates will be confirmed once initial accreditation is approved.
> ℹ️
> ℹ️
> ℹ️ Refer to the following processes for further information:
> ℹ️
> ℹ️ > Macro (toc)
> ℹ️
> ℹ️
> ℹ️ ## Device and Set up Config + General Tailoring
> ℹ️
> ℹ️ ** **To enable the SoftSDC Fiscal Receipt functionality, perform the following:
> ℹ️
> ℹ️ 1. Install the SoftSDC software onto the local PC. Refer to the installation instructions provided by SoftSDC below:
> ℹ️
> ℹ️ 2. Plug the Smart Card Reader (as supplied by FRCS) into the PC.
> ℹ️
> ℹ️ 3. Place the Smart Card provided by FRCS into the Card Reader. A PIN will be provided with the card which is to be entered into ProStix Device Maintenance.
> ℹ️
> ℹ️ 4. Enable the FRCS interface by first enabling the 'SDC Host' Device setting in Prostix. To do this, perform the following:
> ℹ️
> ℹ️ i. In Prostix, select A,4,8 - Define Devices.
> ℹ️
> ℹ️ ii. Enter the Device ID of the ProStix Session being accessed on the PC.
> ℹ️
> ℹ️ 
> ℹ️
> ℹ️ When setting up the Device to call the SoftSDC software, the SDC Host is the PC running the SoftSDC software which you require the device to point to. The Host is the PC name followed by the default port 8180. The 'SDC Pin' will be the PIN for the SD card which is plugged into the card reader, as supplied by the FRCS.
> ℹ️
> ℹ️ For an ESDC Device setup should be as follows:
> ℹ️
> ℹ️ As above, but the SDC Host is the IP address of the ESDC. SDC card is required to be plugged into the ESDC device and the SDC Pin is entered in Prostix device maintenance for the SD card entered.
> ℹ️
> ℹ️ 
> ℹ️
> ℹ️ FRCS Test Server settings (via VPN):
> ℹ️
> ℹ️ 
> ℹ️
> ℹ️
> ℹ️ 5. Define the Product Group used for Plastic Bag products in Prostix via System Tailoring Codes. To do this, perform the following:
> ℹ️
> ℹ️ i. In Prostix, select A,3,5 - Codes '**VPPltkPG - VP Plastic Bag Product Group'**.
> ℹ️
> ℹ️ ii. Enter the Group linked to the Products in Product Maintenance.
> ℹ️
> ℹ️ iii. Once defined, any sales of the plastic bag products attached to this product group will be coded as 'P' on the send of the transaction to the FRCS.
> ℹ️
> ℹ️ *Note*: The submit of 'Training' (TS,TR) vs 'Normal' Transaction types is controlled by new Tailoring flag **FijiTran** - **Fiji Tax Training transactions**.** **This can only be adjusted by a user with system administrator access via A,3,5, Flags (Yes/No)
> ℹ️
> ℹ️ - If it is set to Yes = Training transactions will be submitted
> ℹ️ - If set to No = Normal (NS), Normal Refund (NR), Copy (CS, CR) or (PS) Proforma transactions will be submitted
> ℹ️
> ℹ️ **Important -** Where a 'Live DB to Demo DB' or 'Live DB to Train DB' copy is run, the system administrator must enable tailoring flag FijiTran to = 'Yes'. Once set any sales from Demo will default as 'Training' transaction type, so any submissions to the FRCS are processed as 'Training' and won't accrue any Tax liability.
> ℹ️
> ℹ️ 6. Define the user TIN number for each user via User security (A, 2, 4):
> ℹ️
> ℹ️ 
> ℹ️
> ℹ️ Note - Sterland will import all user TIN details into Live (per the XLS provided) once the FRCS code is deployed in Live, so only new users will require manual edit moving forwards.
> ℹ️
> ℹ️ 7. Tax codes used in the system are defined via A,3,1 > 3 (Percentage Rates). Each product has the defined Tax rate defined via Product Maintenance (5,1,Select Product > More Data > General Information > GST Code)
> ℹ️
> ℹ️ Rate 1 (Tax Code A) = 9%
> ℹ️
> ℹ️ Rate 0 (Tax Code B) = 0%
> ℹ️
> ℹ️ ## Transactions to print Fiscal Receipt Details
> ℹ️
> ℹ️ Upon completion of a transaction at Order release, a call will be made to the FRCS (prior to printiing of the Invoice) to submit details of the Sale / Refund. Upon receipt of the FRCS response, these will print on the Thermal Docket / A4 output.
> ℹ️
> ℹ️ **Important** - An Invoice can't be printed unless a valid response is received from the FRCS.
> ℹ️
> ℹ️ When a Quote or Order Confirmation is created from within Sales Order Processing, before it can be printed a call is made to the FRCS server. The Quote / Order confirmation pro-forma document can't be printed unless a valid response is received from the FRCS.
> ℹ️
> ℹ️ When a document is reprinted and a copy invoice produced, a call is also made to the FRCS. The original SDC Invoice number is printed on the document (in the *Ref No* field) and a new SDC Invoice number for the transaction is output on the footer.
> ℹ️
> ℹ️ The following ProStix transactions have a tax liability and will print Fiscal Receipt details:
> ℹ️
> ℹ️ - POS Cash Sale
> ℹ️ - POS Account Sale
> ℹ️ - POS Credit Note
> ℹ️ - POS Cash Sale Refund
> ℹ️ - SOP Account Sale (as Order is released)
> ℹ️ - SOP Cash Sale (COD Release)
> ℹ️ - SOP Order Confirmation (Proforma Document with no tax liability)
> ℹ️ - SOP Quotation (Proforma Document with no tax liability)
> ℹ️ - Invoice reprint - Account and Cash Sale
> ℹ️ - POS Cash sale docket reprint (Inc cash sale and cash refunds)
> ℹ️
> ℹ️
> ℹ️ ## Stationery modified to output the FRCS fiscal receipt detail
> ℹ️
> ℹ️ The following documents will now include an FRCS Fiscal Invoice:
> ℹ️
> ℹ️ - Cash Sale Invoice (Thermal Docket)
> ℹ️ - Cash Sale Invoice (A4)
> ℹ️ - Cash Sale Refund (Thermal Docket)
> ℹ️ - Cash Sale Refund (A4)
> ℹ️ - Account Sale Docket (A4)
> ℹ️ - Account Sale Tax Invoice (A4)
> ℹ️ - Account Sale Credit Note (A4)
> ℹ️ - Proforma Invoice (Order Confirmation) - A4
> ℹ️ - Customer Quotation (A4)
> ℹ️ - Copy Invoice Print (A4)
> ℹ️ - Copy Invoice Print (Thermal Docket)
> ℹ️ - Export Invoice (A4)
> ℹ️
> ℹ️
> ℹ️ [ProStix Training Manuals](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31097511) provide steps by step instructions on the processing of all Sales transactions through [Point of Sale](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31102342) and [Sales Order processing](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31100245) modules.
> ℹ️
> ℹ️
> ℹ️ ## Steps required to execute the ESDC Fiscal Receipt transactions
> ℹ️
> ℹ️ Where a device is enabled for the FRCS interface, any sales document/s which have a VAT consideration can't be printed without ProStix first making a call to the FRCS server (via the ESDC) to obtain a fiscal receipt (SDC Invoice Number). The Fiscal receipt response and details will print on the invoice / refund / proforma sale.
> ℹ️
> ℹ️ Refer to the following links to the ProStix User Guide for the steps required to execute the normal business sales transactions:
> ℹ️
> ℹ️ - [POS Cash Sales](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31097645) - Upon Selection of 'End Sale' the FRCS call is made. The SDC Invoice details are returned and then printed on the Cash Sale Invoice.
> ℹ️ - [POS Cash refunds](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099723) Upon Selection of 'End Sale' the FRCS call is made. The SDC Invoice details are returned and then printed on the Cash Sale Refund Invoice.
> ℹ️ - [POS credit note entry](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099685) Upon Selection of 'End Sale' the FRCS call is made. The SDC Invoice details are returned and then printed on the Credit Note.
> ℹ️ - [POS COD entry](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099691) Upon Selection of 'End Sale' the FRCS call is made. The SDC Invoice details are returned and then printed on the Cash Sale Invoice.
> ℹ️ - [POS Account Sale](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099676) - Upon Selection of 'End Sale' the FRCS call is made. The SDC Invoice details are returned and then printed on the Credit Sale Invoice.
> ℹ️ - [Reprint docket via POS](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099957) Upon selection of 2,1,0, 10 - Reprint Docket and selection of the docket, a call is made to the FRCS.
> ℹ️ - [Print Invoice / Reprint Invoice via Invoice Enquiry](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31101294) Upon selection of F8 Print, the call is made to the FRCS. The SDC Invoice details are returned and then printed on the Credit Sale Invoice Copy.
> ℹ️ - [SOP Sales Order Entry & release (Account Sales)](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31097130) Upon selection of the Order Release, the FRCS call is made. The SDC Invoice details are returned and then printed on the Credit Sale Invoice.
> ℹ️ - [SOP Quote entry](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31099972) Upon selection of 'Print Quote/Order' and 'Print Quote' the FRCS call is made. The SDC Invoice details for the proforma transaction are returned and printed on the Quote.
> ℹ️ - [SOP Order Confirmation](https://sterlandsupport.atlassian.net/wiki/spaces/PROSTIXV48DOC/pages/31097116) Upon selection of 'Print Quote/Order' and 'Print Order the FRCS call is made. The SDC Invoice details for the proforma transaction are returned and printed on the Order Confirmation.
> ℹ️
> ℹ️
> ℹ️ ## Trouble shooting** **
> ℹ️
> ℹ️ If ProStix does not receive a valid response from the SoftSDC device attached to the POS device, an error message will be displayed on the screen advising the User of the error encountered.
> ℹ️
> ℹ️ 
> ℹ️
> ℹ️ The SoftSDC software will process all Sales transactions within ProStix (from POS and SOP) and will issue the FRCS SDC invoice details as the Sale / Refund / Copy print is processed in ProStix.
> ℹ️
> ℹ️ The SoftSDC (ESDC) software is specifically designed to allow Sales to be processed in ProStix when the internet connection is not available to the FRCS. It issues the SDC Invoice number for the transaction and then when the internet connection is next available, sends the unsent transaction details to the FRCS server.
> ℹ️
> ℹ️ The following provides simple checks that you can perform if the FRCS interface is not active:
> ℹ️
> ℹ️ 1. Ensure the SoftSDC software is installed and enabled on the PC
> ℹ️ 2. Ensure the Card Reader is plugged in and a valid Card is installed (refer to SoftSDC user manual above)
> ℹ️ 3. Ensure the Device is enabled for the FRCS interface and PC name is entered in the host path
> ℹ️
> ℹ️
> ℹ️ ### **Sterland Computing - Company Background**
> ℹ️
> ℹ️ Sterland work with the timber, plumbing and building supplies industries to improve productivity, create cost efficiencies and grow your business so it can reach its full potential.
> ℹ️
> ℹ️ We’ve been actively involved in the industry for close to a century, so this means we get it. We understand all the challenges you face, from inventory and margin management, staffing, to your software requirements.
> ℹ️
> ℹ️ The Sterland you know today came about due to our drive to innovate and find a better way to do things. Originally Sterland Brothers Timber Supplies, we are a wholly Australian owned and operated business.
> ℹ️
> ℹ️ Since then, we’ve evolved into an organisation that now serves the industry from software tools like ProStix & Frameworks, developed to solve the specific needs of our industry, to outsourcing solutions and consulting services which focus on business improvement. Whatever situation you’re currently facing, Sterland’s longevity and breadth of experience in the industry means we’ve encountered it. And when you work with us, you’ll be dealing with people from your industry every step of the way who are dedicated to improving your business and helping you to find the right solution.
> ℹ️
> ℹ️ Company Details:
> ℹ️
> ℹ️ - [http://www.abr.business.gov.au/AbnHistory/View/79065623949](http://www.abr.business.gov.au/AbnHistory/View/79065623949)
> ℹ️ -
> ℹ️ - Contact Details: Sterland Computing, Suite 11, 210 The Entrance Road, Erina, NSW, 2250, Australia. P +61 2 4365 7400 F +61 2 4365 6544
> ℹ️ - [http://www.sterland.com.au/](http://www.sterland.com.au/)
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