---
title: "Processing a sale"
canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31096968/Processing%20a%20sale"
format: markdown
---
> ℹ️ Refer to the following processes when processing a sale for a Mighty Rewards Customer.
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> ℹ️ > Macro (toc)
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> ℹ️ ## > Macro (anchor)
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> ℹ️ <span style="color: #003366">Regular Sale to a Mighty Rewards Cardholder</span>
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> ℹ️ The following describes a regular sale to a cardholder who has their card with them, and when requested, presents it at the start of the sale. 
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> ℹ️ To process a regular sale to a cardholder, perform the following:
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> ℹ️ 1. From the **ProStix Main Menu** go to '**Point of Sale'** then '**Till Operations**' then '**Cash Sale'**.
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> ℹ️ 2. Enter the sale details as per the cash sale screen, then press <F1>.
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> ℹ️ ![image](media://af9f3d9f-aca6-44de-9af8-2f3da7ea16c7)
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> ℹ️ 3. Before entering the line entry screen, the system will prompt for a Mighty Rewards card number. 
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> ℹ️ ![image](media://a9011eed-8942-4255-bb31-52fd80600010)
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> ℹ️ 4. Scan the customers Mighty Rewards card.
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> ℹ️ :info:* Note:* The card holder's points balance and value of points is displayed.
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> ℹ️ 5. Proceed to the detail line entry to enter the product/s, then press <F4> to exit to the tender screen.
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> ℹ️ 6. The points are again displayed.
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> ℹ️ :info:* Note*: The points balance hasn't changed. Points are added to the cardholders account a short time after the sale has completed.  
> ℹ️ The printed docket will also show the points balance and value of points as shown in the following sample, at the end of the regular docket totals.  
> ℹ️ > Macro (inline-media-image)
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> ℹ️ The customer can go to [www.mightyrewards.com.au](http://www.mightyrewards.com.au/) and enquire on their points balance whenever they like. 
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> ℹ️ :info:* Note*: Points are updated on the Mighty Rewards website on a periodic basis. The card holder may not see their points from a sale until as much as 30 minutes after the sales transaction. 
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> ℹ️ ## <span style="color: #003366">Scanning the card at end of sale</span>
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> ℹ️ The following describes a regular sale to a cardholder that has their card with them, and presents it at the end of the sale. 
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> ℹ️ To scan a card at the end of a sale, perform the following:
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> ℹ️ 1. When the detail line entry has been completed (refer to step 4 in section '2.1 - Regular Sale to Cardholder'), exit to the tender screen.
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> ℹ️ 2. As the card was not scanned at the start of the sale, the scan card prompt will appear.
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> ℹ️ 3. Scan the customers Mighty Rewards card.
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> ℹ️ 4. Proceed to end the sale.
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> ℹ️ ## <span style="color: #003366">Sale to customer who has forgotten their card</span>
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> ℹ️ The following describes the sales process for a card holder that has forgotten to bring their card with them. 
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> ℹ️ To process a sale without a card, perform the following:
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> ℹ️ 1. From the **ProStix Main Menu** go to '**Point of Sale**' then '**Till** **Operations**' then '**Cash Sale**'.
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> ℹ️ 2. Before entering the line entry screen, the system prompts for a Mighty Rewards card number.
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> ℹ️ ![image](media://45ab0c44-5ad3-4d8e-b087-f0a4f67ad8e3)
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> ℹ️ 3. Press <F3> in the Loyalty No. field above.
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> ℹ️ ![image](media://8577a58b-7e0a-43b2-bd49-eea9fac710d1)
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> ℹ️ 4. Enter the known details of the cardholder (as above), then press <F1>.
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> ℹ️ 5. The system then tries to find cardholders matching the search values and displays a list on the screen.
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> ℹ️ 6. Scroll down to the correct cardholder in the list and press the enter key.
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> ℹ️ 7. The cardholders card number will be displayed, then you can proceed as if you had scanned the card.
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> ℹ️ 8. The card holder's points balance and value of points is displayed and the sale proceeds as usual.
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> ℹ️ :info:* Note:* If the search returns more than 15 results, <F9> can be pressed to show the next 15 results. In this case, the operator may want to return and refine the search criteria. Simply press <F4> to return to the search screen and add/change details, then press <F1> again to search. 
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> ℹ️ ## <span style="color: #003366">Regular Sale to Non-Cardholder</span>
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> ℹ️ Not every cash customer will want to join the program. 
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> ℹ️ If this is the case then simply press F1 when the Mighty Rewards prompt appears during the sale. Refer to [Regular Sale to a Mighty Rewards Cardholder](#Processingasale-regular)