--- title: "Customer Credit Update" canonical: "https://kb.myframeworks.com.au/space/PROSTIXV48DOC/31096916/Customer%20Credit%20Update" format: markdown --- This process explains how to update the credit status (for example, to (H)eld or (S)uspended) for a range of customers who are outside their current credit terms and/or have not paid within their specified payment days. There is also an option for previously Suspended customers who now fall within their credit terms will be taken off Suspend. The program works by taking the figure entered in the 'Payment Days' field in 'Customer Maintenance' then 'Credit Data' and adding this to the end date for each of the debtors periods and then seeing if the invoices in each of those periods fall outside of those dates. Note : A scheduled version of this program is also available via 'Accounts Receivable' then 'Customer Maintenance' then 'Scheduled Credit Update' . To update the credit status for a customer, perform the following; 1. From the ProStix Main Menu select 'Accounts Receivable' then 'Customer Maintenance' then 'Customer Credit Update' . Refer to the 'Update Credit Status' collapsible link below for a screenshot and an explanation of the options. 2. After selecting the ' Update Credit Status ' filtering options press to continue. A question appears on screen. 3. This question varies, depending on whether you have answered yes or no to "Release Suspended". This question acts as a last check before running the update. Type y to continue. 4. You are now prompted with your printing/viewing options for the resulting report. 5. The report will print. A sample report is contained below: