---
title: "FWCRPwdReq"
canonical: "https://kb.myframeworks.com.au/space/FSS/13173567/FWCRPwdReq"
format: markdown
---
> ℹ️ **Prerequisite:** The Customer must have a password set in Customer Maintenance.

**Flag/Setting Purpose: **Customer password required to refund on account?

- When enabled and the user is performing a credit/refund for a customer who requires a password, this flag ensures the password is prompted for and validated to complete the transaction.
  Process the credit or refund, then when the Tendering screen appears, click **Refund**, then enter the customer's password.
- When disabled, no password is required.