---
title: "Credit Claim Reason Codes"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28410146/Credit%20Claim%20Reason%20Codes"
format: markdown
---
# Overview

The **Credit Claim Reason Codes **miscellaneous table is used in the Payables Invoice Entry module when using the Payment override option and in the Invoice Maintenance module.   
  
Refer to the following processes for further information:

> Macro (toc)

## <span style="color: #003366">Viewing Credit Claim Reason Codes</span>

1. Click the **Frameworks Menu**, then type** Miscellaneous Table Maintenance **(or select** Miscellaneous Table Maintenance** from within the **System Administration - System Tables **navigation tree).

2. Type *Reason Codes - Credit Claim Reason Codes *into the **Table:** field, then click **Find**.

3. A current list of the credit claim reason codes is displayed.

## <span style="color: #003366">Creating Credit Claim Reason Codes</span>

1. Click the **Frameworks Menu**, then type** Miscellaneous Table Maintenance **(or select** Miscellaneous Table Maintenance** from within the **System Administration - System Tables **navigation tree).

2. Enter *Reason Codes - Credit Claim Reason Codes *into the **Table:** field, then click **Find**.

3. Click **Add**.

4. Enter the *Company* to apply the reason code to into the **Company** field.

> ℹ️ A message is displayed if you do not have access to a particular Company *"You do not have access to Company nn"*.

5. Enter the *Reason Code* into the **Code** field.

6. Enter a *description for the Reason Code* into the **Description** field.

7. Enable the **Return** check box if a customer is allowed to return the product when this credit claim reason code is used.<span style="color: #ff0000"> </span>

8. Click **Save**.

## <span style="color: #003366">Maintaining Credit Claim Reason Codes</span>

1. Click the **Frameworks Menu**, then type** Miscellaneous Table Maintenance **(or select** Miscellaneous Table Maintenance** from within the **System Administration - System Tables **navigation tree).

2. Type *Reason Codes - Credit Claim Reason Codes *into the **Table:** field, then click **Find**.

3. A current list of the credit claim reason codes is displayed.

4. Select the Reason Code you would like to change.

5. Make your changes.

6. Click **Save**.