---
title: "Order Credit Approval (Mobile)"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28407096/Order%20Credit%20Approval%20(Mobile)"
format: markdown
---
# Overview

**Order Credit Approval** allows you to review and approve orders that are awaiting approval to pick and release, due to [Credit Limit](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28382462) issues with the customer.

Credit approval is required under the following circumstances:

- If the customer has exceeded their credit limit
- If the customer's credit status is '**S'** for suspended or '**H'** for held

> ⚠️ Orders for customers who have their credit on hold cannot be approved in Credit Order Approval - the customer must first be taken off credit hold.

The **Receivables - Order Credit Approval** option can be accessed via the hamburger menu on the top left of the screen.

![image](media://4616228c-d408-43c9-bcd4-3d637fe4abd7)

> ℹ️ By default, the users Home Branch will be populated in the **Branch** field, so select an alternate branch use the drop-down menu.

All open Orders requiring Credit Approval will be displayed by default. Alternatively, enter the order number on the **Order#** field and click "Find" to return selected search results.

# Approve an Order

To Approve an Order, perform the following:

1. Select the Order number hyperlink to open the Order details.

> ℹ️ You can use the filter header row to further refine your search.

2. The Order details are displayed under the **Details** tab. All fields are non-editable. Click **Authorize **to authorise the Order.
  

> ℹ️ Users can also add Diary Notes and view existing diary notes via the **Diary Notes** tab.

![image](media://78675ae0-4a0c-4d58-9682-a345b4c8b48f)

3. Once details have been entered click **Save**.