--- title: "Pricing Hierarchy (2)" canonical: "https://kb.myframeworks.com.au/space/FRAM/28405292/Pricing%20Hierarchy%20(2)" format: markdown --- > Macro (excerpt) > > # Overview > > When adding products to a customer's sales transaction, Frameworks finds the "best" price for the customers for each product, without the need for your staff to search for it. Your business might have individual or national contract pricing for your customers, various promotions running, discount for specific customer groups and product volume discounts. With all these different pricing methods in use, what happens if more than one is trigged? All the pricing methods are run through the **Pricing Hierarchy **table to find the "best" price for the customer. > > > ℹ️ When searching for products, you will see the Recommended Retail Price. When adding the product, you will always be shown the Customer's Price. > > # How Does the Pricing Hierarchy Work? > > The pricing hierarchy table is defined into a priority sequence of Pricing Methods (see below) to match the pricing rules of your business. Each time a product is added to a customer's sales transaction Frameworks reads sequentially through the pricing hierarchy table to find the "best" price for the customer for that product. It will read through the entire table unless it hits a pricing method that has been marked as "don't continue" at which point Frameworks will look no further. > > **Example**: > > If the **Standard Default Contracts **and **Auto-Select Contracts **have been marked as "don't continue", and a customer has a default customer contract applied to them, no further checking of the pricing methods will occur even if there is a better price for the product based on a pricing method further in the sequence of the pricing hierarchy table. > > If a new customer is selected for a sale or a different promotion or contract is applied then the product pricing will adjust accordingly, unless a manual price override is applied to a transaction line. > > > ℹ️ - If a pricing method is NOT related to a selected product or customer then the pricing method will be skipped and the next method will be applied. > > ℹ️ - If NO pricing method is applicable then the retail price will be applied. > > # The Pricing Methods > > There are eleven pricing methods listed in the pricing hierarchy table. Below is a description of what each pricing method looks at. > > ![image](media://ad13f326-29a5-4685-a067-34d78ec7768e) > > *Example of the standard pricing hierarchy. Note the Product Price Over-ride Duplication and Trade Discount on top of Volume Discount are NOT active so they will NOT be applied.* > > | **Pricing Method** | **Description** | > | --- | --- | > | **Standard Default Contracts** | The **Standard Default Contracts **pricing method looks for a price that is the result of the customer's** Default Contract. **A customer can have one **Default Contract** applied to them with a range of products and/or product groups that have special pricing attached to them. A default contract can be either:
- A customer contract set as the default contract > - A National contract that the customer is assigned to and set as the customer's default contract.
> ✅ Refer to [Contracts Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30869988) for more information. | > | **Customer Specific Contracts** | The **Customer Specific Contracts **pricing method looks for a price that is the result of the specified **Customer** or** National Contract** selected at the start of a sale. When a new sales transaction is created or you are repricing a transaction you have the option to apply a specific contract, available to the customer, to be used for the sales transaction.
> ✅ Refer to [Contracts Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30869988) for more information. | > | **Auto-Select Contracts** | The **Auto-Select Contracts **pricing method looks for a price that is the result of an **Auto-Select National **or **Customer contract**. Auto-select contracts are different from default contracts in that a customer can be assigned to multiple auto-select contracts where the best price for the product, in an auto-select contract, is automatically added to the sales transaction.
> ℹ️ If a product has different pricing on multiple auto-select contracts assigned to a customer then the best price is applied to the transaction.
> ✅ Refer to [Contracts Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30869988) for more information. | > | **Promotional Pricing** | The **Promotional Pricing **pricing method looks for a price that is the result of an active **Promotion**.
> ✅ Refer to [Promotions Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30870096) for more information. | > | **Product Discounts by Customer Group** | The **Product Discounts by Customer Group **pricing method looks for a **product discount** for the **discount group** linked to a **customer group** that is set up as the **default discount group** for a customer group.
> ✅ Refer to [Customer Groups ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30869347) for more information on defining customer groups and the **Product Discounts **section in [Product Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30872444). | > | **Product Discounts by Customer** | The **Product Discounts by Customer **pricing method looks for a **product discount** for the **discount group** assigned to a **Customer.  **
> ✅ Refer to the **More Data** section in [Customer Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30871548) and the **Product Discounts **section in [Product Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30872444). | > | **Product Discounts by Volume** | The **Product Discounts by Volume **pricing method looks for a **product volume** discount price.
> ✅ Refer to the **Volume Discounts **section in [Product Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30872444). | > | **Disc/GP Product Group by Customer Group** | The **Disc/GP Product Group by Customer Group **pricing method looks for a discounted price for the discount module that refers to the **discount group** linked to the **Customer Group**.
> ℹ️ **Note**: The **Disc% or GP Product Group by Customer Group** looks for the most specific price. > > ℹ️ > > ℹ️ ie, If it finds a product discount within the module then that will be used. If it finds a Sub Group discount first then that will be used instead and so on up to Product Group Discount within the module if it exists.
> ✅ Refer to [Customer Groups ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30869347) for more information on defining customer groups and the **Product Discounts **section in [Product Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30872444). | > | **Disc or GP by Product Group by Customer** | The **Disc or GP by Product Group by Customer **pricing method looks for a discounted price for the discount module that refers to the **discount group **assigned to a **Customer**.
> ℹ️ **Note:** The **Disc% or GP by Product Group by Customer** looks for the most specific price. > > ℹ️ > > ℹ️ i.e, If it finds a product discount within the module then that will be used. If it finds a Sub Group discount first then that will be used instead and so on up to Product Group Discount within the module if it exists.
> ✅ Refer to the **More Data** section in [Customer Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30871548) and the **Product Discounts **section in [Product Maintenance ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30872444). | > | **Product Price Over-ride Duplication** | If a price is **Overridden** for a specific product while keying a Sales Order, this price will be duplicated for any other occurrence of that product on the same Order. | > | **Trade Discount on top of volume discount** | Applies **Trade Discount** on top of a **Volume discount**.
> ⚠️ The **Trade Discount on top of volume discount** must come after the **Product Discounts by Volume** for GTIN UOM Volume Discount to work, however, the **Trade Discount on top of volume discount** does NOT have to be active.
> ℹ️ **Note***:* This only works for Discount Group Discounts linked via a Customer Group. the Discount Group linked to the customer is not taken into account in the **Trade Discount on top of volume discount** | # Additional Information > ✅ Refer to the [Maintain the Pricing Hierarchy Table](https://sterlandsupport.atlassian.net/wiki/spaces/CHEAT/pages/24381058) Operator Guide for more information. > ✅ > ✅ Refer to [Special Pricing ](https://sterlandsupport.atlassian.net/wiki/spaces/USAFram/pages/30895853) for more information related Contacts and Promotions.