---
title: "Event Notifications"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28404886/Event%20Notifications"
format: markdown
---
# <span style="color: #003366">Overview</span>

**Event Notifications** allow you to configure notifications (specific to Frameworks modules) to advise users, internal staff, or external parties, such as a customer, of predefined events (event triggers) that occur within the application, assisting you with improved communications. The notification can be issued via email, via SMS/text message, or via an internal Frameworks notification to a Frameworks user. The format and content of the message are configurable.

- <span style="color: #333333">An event is simply something that occurs in Frameworks. For example, a user updates a sales order or confirms a sales order. A record is then created in the database advising that the event has occurred (e.g., User xxx updated the order; this includes information on what was created or updated). A background task then scans all events and sends event notifications where each event meets the criteria.</span>
- Frameworks Notifications inform the user of an event, allowing them to launch the associated activity to perform the next business process step.
- The actions that a user has access to are determined by the feature codes **DNA**, **GNA & SNA. **

> ✅ Refer to [Setup & Administration ](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28386126) for more information about the feature codes and the configuration of event notifications.

# <span style="color: #003366">Learn more about the Event Notifications Functionality in Frameworks</span>

Click on one of the links below to find out more

> Macro (ui-children)