---
title: "National Tier Maintenance"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28402856/National%20Tier%20Maintenance"
format: markdown
---
# Overview
**National Tier Maintenance** is a repository of all existing National Contracts held in the system. It allows you to create and maintain national Contracts. A National Contract applies to all branches and can apply to all customers, or only to the customers who have been linked to it.
To add a National Contract, you first create the National Contract, then add the Customer Contract/s to the National Contract, then add the pricing tiers (to set pricing for products) to the National Contract.
When processing a sale for a customer who is included in a National Contract, if the National Contract is not their default contract, you are required to select that National Contract in order to apply the contract prices for the products specified within it.
To assign tier pricing, you must select a section and tier. Any products included in that section where the "contract" flag is active will be added to the contract when the scheduled task is run, with the corresponding pricing as defined by the tier level.
A section can only be assigned once at any one time to a contract.
Multiple sections can be assigned to a single contract.
The following changes in Product Tier Pricing Dashboard will alter the products on the contract when the scheduled task is run:
- If the contract flag on the current tier product record is unchecked, the product will be removed from the contract.
- If the section on the current tier product record is set to tier disabled, the product will be removed from the contract.
- If the section on the current tier product record is changed to a section that is not assign on the contract, the product will be removed from the contract.
- If the tier price is manually changed on the current tier product record and the contract does NOT have future review dates set, the price will be updated on the contract.
- If a future tier product record becomes the active current tier product record (time elapsing) and the contract does NOT have future review dates set, the price will be updated on the contract.
> Macro (anchor)
**What if a contract has future review dates set?**
> ⚠️ Important: Contract review dates take precedence over any pricing updates that arise as part of changes to the [Product Tier Pricing Dashboard](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402830).
> ⚠️
> ⚠️ - If the contract flag on the current tier product record is unchecked, the product will be removed from the contract regardless of future review dates.
> ⚠️ - If the section on the current tier product record is set to tier disabled, the product will be removed from the contract regardless of future review dates.
> ⚠️ - If the section on the current tier product record is changed to a section that is not assigned on the contract, the product will be removed from the contract regardless of future review dates.
> ⚠️ - If the tier price is manually changed on the current tier product record and the contract does have future review dates set, the price will be updated on the next available future review price if it is within the effective date range. The current contract price will not be updated.
> ⚠️ - If a future tier product record becomes the active current tier product record (time elapsing) and the contract does have future review dates set, the price will be updated on the next available future review price if it is within the effective date range. The current contract price will not be updated.
> ⚠️ - If future tier products records exist, then these prices will be displayed on the Contract Review Dates section of the product record.
Refer to the following processes for further information:
> Macro (toc)
## > Macro (anchor)
Adding a new National Contract
To add a new National Contract, perform the following:
1. Click **Frameworks **then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **New**.
3. Type the *Contract Number* into the **Contract No*** field.
4. Type a *description of the National Contract* into the **Description** field.
5. Type a *start date for the National Contract to become effective* in the **Start Date** field or use the **Show Date Chooser** date finder to select it.
6. Type an end *date for the National Contract to conclude in the ****End Date*** field or use the **Show Date Chooser** date finder to select it.
7. The **Pricing Rule** defaults to *Fixed Price* as all National Contracts use the fixed pricing method.
8. Type the *lock period* in the **Lock Period** field.
> ✅ Refer to [What if a contract has future review dates set?](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#Overview) above for an explanation.
9. Type a *lock date* in the **Lock Date** field or use the **Show Date Chooser** date finder to select it.
> ✅ Refer to [What if a contract has future review dates set?](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#Overview) above for an explanation.
10. Type the number of months between review dates in the **Review Frequency** field. This indicates the number of months between contract review dates. Once entered, a list of review dates in the monthly intervals entered are displayed on the screen.
> ℹ️ This is only enabled if the Future Pricing Expansion Module has been activated.
11. Enable **Special Buy-in** if there are Special Buy-Ins in this National Contract.
> ✅ Refer to [Special Buy-Ins](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30520390) for further information.
12. Click **Save**.
13. Continue with adding Customer Contract/s to the National Contract.
> ✅ Refer to [Adding new Customer Contract/s to a National contract](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#%5BinlineExtension%5DAdding-new-Customer-Contract%2Fs-to-a-National-contract) below for further information.
## > Macro (anchor)
Adding new Customer Contract/s to a National contract
To add a new Customer Contract to a National Contract, perform the following:
1. Click **Frameworks** then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find **to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
4. Click the **Customer** tab.
5. Click **Add Cust.Contract**.
6. Type the C*ustomer's no *into the **Customer **field or search for it via **Search **to add the Customer's Contract to the National Contract.
> ℹ️ The **Name** field is then auto populated with the Customer's name.
7. Enable the checkbox for **Default** if this is a default Contract. See: [Customer Contracts](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28378838)
8. Enable **Auto Select** if you want this National Contract to be auto selected for pricing for this specific customer. This field allows you to create multiple "default" contracts for a customer.
> ℹ️ When processing a sale for a customer who is included in a National Contract, if the National Contract is not their default contract, you are required to select that contract in order to apply the contract prices for the products specified within it.
9 Click **Save**.
10. Continue with adding tier pricing to a National Contract.
> ✅ Refer to [Adding new tier pricing to a National contract](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#%5BinlineExtension%5DAdding-new-tier-pricing-to-a-National-contract) below for further information.
## > Macro (anchor)
Adding new tier pricing to a National contract
To add new tier pricing to a National Contract, perform the following:
1. Click **Frameworks **then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find **to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
4. Click the **Tier** tab.
5. Click **Add Tier**.
6. Select the* relevant section* from the drop-down arrow in the **Section** field. When assigning tiered pricing to a product, a product is assigned to a section and a section is assigned to a National Contract. A section allows you to group product tier pricing into categories.
7. Select the* relevant tier *from the drop-down arrow in the **Tier **field. The tier assigned sets the product pricing the Contract will receive.
8. Click **Save**.
## Searching for existing National Contracts
To search for existing National Contracts, perform the following:
1. Click **Frameworks **then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find** to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
## Copying an existing National Contract
To copy an existing National Contract, perform the following:
1. Click **Frameworks **then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find** to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
4. Click **Copy **from the bottom right side of the screen.
5. Type the *Contract no *into the **Contract No **field.
6. Update all remaining fields as necessary.
> ✅ Refer to process [Adding a new National Contract](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#%5BinlineExtension%5DAdding-a-new-National-Contract) above for further information.
7. Click **Save**.
## Editing an existing National Contract
To edit an existing National Contract, perform the following:
1. Click **Frameworks** then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find **to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
4. Make your changes.
> ✅ Refer to process [Adding a new National Contract](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28402856/National+Tier+Maintenance#%5BinlineExtension%5DAdding-a-new-National-Contract) above for further information.
5. Click **Save**.
## Deleting a National Contract
To delete a National Contract, perform the following:
1. Click **Frameworks **then type **National Tier Maintenance** (or select **National Tier Maintenance** from within the **Inventory** - **Tier Pricing** navigation tree).
2. Click **Find **to display all existing National Contracts.
3. Click the relevant **Contract Number **link to display that National Contract on the right side of the screen.
4. Click **Delete**.