---
title: "Frameworks Licence and Module Maintenance"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28401714/Frameworks%20Licence%20and%20Module%20Maintenance"
format: markdown
---
> ❌ - A User can login in up to, but not more than the number of Max Sessions assigned on the same devices. Devices are based off operating systems (eg desktop, phone), not devices as set up in Device Maintenance.
> ❌ - Frameworks licensing works off a concept of 'Named Users', <span style="color: #222222">if a user in what ever form need to log on to another device that is 2 named users. Each 'named user' equates to an active user name setup under User Maintenance in Frameworks.</span>
> ❌ 
> ❌ - If an account is disabled via Frameworks User Maintenance, then a User is not able to login to either Prostix and Frameworks. This frees up a license to be used by another user.
> ❌ 
> ❌ 'Sterland' and 'master' users are NOT included in the license user count.
> ❌ 
> ❌ Minimum version requirement for this functionality is 5.4.

The **Frameworks Licence Maintenance** module is used to maintain the number of *active* users that a company can have at the same time. Active users are defined via the *Login Disabled* field in User Maintenance. If a user has a *Max Sessions *count of 3, then that user consumes 3 licences.  Refer to [Creating a Frameworks User ID](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28386228) for further information. 

Frameworks checks the number of *active* accounts when an update is saved in Users. If the customer is under the new Frameworks licencing model then the number of *active* defined users must be less than the licence count. If an attempt is made to add additional users that exceed the licence count, the following error message is displayed:

![image](media://b9da5f4d-50a7-4e08-8150-dece5b7f903c)

Refer to the following processes below:

> Macro (toc)


## Process for Logging Out of Frameworks

When logging out of Frameworks, users must log out using the Logout option in Frameworks and NOT simply close the browser.

![image](media://507d122e-6414-4be6-8c34-1fce4b6bce05)

If a user <span style="color: #222222">simply closes the browser session, Frameworks effectively still maintains a foot print of that user for around 10 minutes. So that user is taking up a license count in both a concurrent and named user model. </span>

## <span style="color: #003366">Checking the available licence count per company</span>

To check the available licence count for your organisation, perform the following:

1. Login to Frameworks.
2. Click the **Frameworks Menu**, then enter **Frameworks Licence Maintenance** (or select **Frameworks Licence Maintenance **from within the **System Administration - Users & Security **navigation tree).
3. Select **Application** from the **Type** drop-down. Click **Find**.
4. Click on the application "Frameworks" to display the user count on the right side of the screen. The **Count** field displays the number of active users that your company can have at the same time.

![image](media://fe5419a4-6073-4fc4-9c23-d3a7598174ce)

## Checking the available Features installed per Company

To check the registered feature codes for your organisation , perform the following:

1. Click the **Frameworks Menu**, then enter **Frameworks Licence Maintenance** (or select **Frameworks Licence Maintenance **from within the **System Administration - Users & Security **navigation tree).
2. Select **Feature **from the **Type** drop-down list. Click **Find**.
3. A list of all registered features is displayed.