---
title: "Till Log"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28400504/Till%20Log"
format: markdown
---
# Overview

Every transaction that is processed through a till within [Point Of Sale ](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28400524)** **(POS) is recorded in a Till Log.<span style="color: #ff0000"> </span>The **Till Log** option lists transaction numbers, customer number or G/L Account, transaction types, tender types values, current balance and credit limit etc. Viewing the till log can assist in identifying any errors in tender types in [Till Reconciliation & Banking](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28400372).

> ℹ️ As standard grid behaviours, you can output the Till Log information to .csv (Excel). Refer to [Advanced Grid Features](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30509842) for further information.

# Accessing the Till Log Screen

To access the **Till Log **screen, perform the following: 

1. Click **Frameworks **then navigate to **Sales > Till Reconciliation & Banking > Till Log **from the navigation tree.
2. Click **Find **to view all the till logs.

> ℹ️ The **Branch **field will default to **All Branches**, which will display all the logs for the branches your user account has access to.

3. Click on the **Date** hyperlink, of the till log you want to see.

# Navigating the Till Log Screen

The** Till Log** screen lists transaction numbers, dates and times of POS transactions and the breakup of tender types.

<span style="color: #333333">There are two main sections to the Till log screen:</span>

1. <span style="color: #333333">On the left-hand side is displayed, in grid form, the </span><span style="color: #333333">**Search **</span><span style="color: #333333">and</span><span style="color: #333333">** Results**</span><span style="color: #333333"> of the till logs in the system.</span>
2. <span style="color: #333333">On the right-hand side is displayed the till log </span><span style="color: #333333">**details**</span><span style="color: #333333"> for the selected till session.</span>

![image](media://d5f6450a-06bb-4502-8be2-d3aed4e0fe86)

## 1. Search and Results

You can refine your search results by **Date, Branch, Till # **and **Session #.**

- Click **Find **to update the below results grid
- Click the **Date** hyperlink to view the till log details to the right of the screen

> ℹ️ If only one result is found it will automatically load.

## 2. Till Log Details

The **Till Log Details **displays every POS transaction that has been processed through the selected till session. You can also view further details about the transaction by clicking on the **Trans No.** hyperlink.  

![image](media://8123a4e9-ce80-4e3a-855e-3d58c3bbf9f0)

<details>
<summary>For more information about the Till Log Details, click here.</summary>

**Transaction No.**

Displays the transaction number for the POS sale. Click on the hyperlink to view or print the selected transaction.

> ✅ Refer to the [About the sections within the Customer Transaction Enquiry Screen](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28403446) User Manual for more information.

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**Suffix**

Displays additional transaction number suffix details if applicable else '**0**' is displayed.

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**Transaction Type**

Displays the till's transaction type including 'Transaction', 'Account Payment' and others as they may become used.

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**Customer#/GL Account**

Displays the Customer Number or G/L Account that was used in the payment processing for the till.

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**Customer Name**

Displays the name of the customer that was used in the payment processing for the till.

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**Tender Type**

Displays the types of tenders that the till has taken to produce the Amount Tendered.

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**Value**

Displays the amount of the transaction.

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**Info**

Displays any additional information for the transaction including entries such as **Change.**

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**Reference**

Displays reference information available for the transaction.

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**Current Balance**

For Account Payments this will show the current balance of the customer related to the payment.

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**Credit Limit**

For Account Payments this will show the Credit Limit of the customer related to the payment.

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**Credit Status**

For Account Payments this will show the credit stats of the customer related to the payment.

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**User ID**

Displays the user id for who they entered transaction.

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> ℹ️ Till Log records are sorted by time from earliest processed (am) to latest (pm) by default.
</details>

# Additional Information

> ✅ Refer to [Till Reconciliation & Banking ](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28400372)for additional information.
> ✅ 
> ✅ Refer to the [Till Reconciliation Processes](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30523524) for additional information.

<details>
<summary>Related System Settings - Flags</summary>

The below system settings may be used to customise the functionality of your Frameworks instance.

**FWBrSecurityEnh**

Enable enhanced Branch Security

> ✅ Refer to the <u>[Additional Information](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28378032/User+Maintenance+Screen+-+Field+Definitions#Additional-Information)</u> section of the <u>[User Maintenance](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28378032)</u> guide.
</details>