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title: "Mighty Rewards Overview Demo"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28400436/Mighty%20Rewards%20Overview%20Demo"
format: markdown
---
# Overview of the Mighty Rewards Integration with Frameworks
Frameworks provides full integration with the Mitre 10 Mighty Rewards and DIY Loyalty programs.
These programs reward your customers for their loyalty and provide incentives to return to your store.
Mighty Rewards works on a points system whereby the customer accrues points which they can then use in-store to pay for purchases. Mitre10 does run promotions where customers can accrue additional 'bonus' points on certain products.
Existing users already set up as part of your normal discount modules will continue to have these discounts applied. These discounts work alongside Mighty Rewards.
## Benefits include:
- Sign up new customers easily at POS.
- Earn points for every dollar spent in-store and spend this on future purchases.
- Real-time points balance updates.
- Balances can be viewed in real-time during POS and output on your POS docket, so customers can instantly see how much they are earning.
- Integrated with your General Ledger to record points as an expense.
- Customers can also earn points via our Pick and Despatch application.
> ✅ Refer to the [IHG Loyalty Program FAQs](https://sterkb.atlassian.net/wiki/pages/createpage.action?spaceKey=FFAQ&title=IHG%20Loyalty%20Program%20FAQs) for further information, including frequently asked questions.
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Prerequisites for Mighty Rewards program
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> Confirm your stores eligibility to participate in the IHG Mighty Rewards program with Mitre10
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> Mitre10 will need to register your store/s for the rewards program, including ordering rewards cards and store outlet ID credentials.
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> Jeremy Cassel (Mighty Rewards manager for IHG)
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> Obtain the Mighty Rewards store outlet ID and password (one for each M10 branch) from Mitre10 and send to Sterland (required for implementation/configuration), it will look something similar to this:
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> *ID: 41431*
> *Password: Gymp41431*
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> **Product Group for Bonus Points Products**
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> Mighty Rewards requires a unique product group to place some specific products used when offering bonus points to a customer. You will need to supply Sterland with a Mighty Rewards Product Group.
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> Mighty Rewards Product Group: __________________________
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> > ⚠️ If a unique product group is not provided, create a new default group **ZMR**
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> **GL Account for Redemption Liability (Customer to Provide)**
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> When cardholders use points to make a purchase, the business takes on a liability. A balance sheet account needs to be provided for tracking this liability through Point of Sale when a Mighty Rewards redemption occurs. You will need to supply Sterland with a
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> Mighty Rewards GL Liability Account: ______________________
# Steps to Implement Mighty Rewards
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> ## Requirements
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> - Identify requirements for Mighty Rewards as per [mrconfig](#mrconfig) outlined above.
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> ## Agreed Scope of Work
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> - Approve Quotation
> - Sterland confirm timeline and resources
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> ## Technical Setup
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> - Sterland to complete technical installation of Clyx software on nominated windows PC
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> ## Configuration and Setup
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> - Configuration of Mighty rewards using [mrconfig](#mrconfig) supplied by Customer
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> ## Training & Staff Readiness
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> - Walkthrough/ handover to customer to complete training and testing.
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> ## Go Live
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> - Sterland to provide remote support during go live cutover.
> - Go Live date to be confirmed between Sterland, Customer, and Mitre10 Head Office.
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> ## Support & BAU
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> - Services team to handover to support for ongoing BAU support as per the standard support maintenance agreement.
> 📝 **If you wish to implement the Mighty Rewards Loyalty functionality within your Frameworks Application, contact our Accounts Managers. ****[Click Here...](https://www.myframeworks.com.au/ihg-loyalty/)**