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title: "Shares / Rewards / Deferred Sales"
canonical: "https://kb.myframeworks.com.au/space/FRAM/28378794/Shares%20%2F%20Rewards%20%2F%20Deferred%20Sales"
format: markdown
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# Overview
The** Shares / Rewards** section within the **Customer Dashboard** provides share transactions for any shareholders for the selected customer. This can entitle customers to a number of benefits, including discounts, a share of profits and reward points.
> ✅ **For existing ProStix customers**, Shares/Rewards are currently maintained in ProStix. Refer to the [Shareholder Register User Guide](https://sterlandsupport.atlassian.net/wiki/spaces/prostix/pages/31100117) for further information.
The feature code '**FeatureSHR**' provides access to the Shareholders feature. Please contact [Sterland Support](https://kb.myframeworks.com.au/page/support) if you wish to use this feature.
> ⚠️ **For new Frameworks only customers** (excluding existing customers and ProStix VF customers),** System flags** are managed by Sterland. The information contained herein about System Flags is for Sterland internal purposes only. If you have any system flag requests, contact [Sterland Support](https://kb.myframeworks.com.au/page/support).
Refer to the table below for further information about each tab:
**Share Balance**
Allows you to view the number of shares that the selected Customer currently has for the applicable share rewards program, including any share distribution amount that is still sitting in the Customer's account where the Customer has now been made inactive. Dates that the Customer was approved as a shareholder are also provided.
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**Rewards**
Allows you to view all reward programs for the selected Customer per company.
> ⚠️ **Constraints**
> ⚠️
> ⚠️ 1. Only one rewards programs can exist for a customer per company.
> ⚠️ 2. If the rewards program is attached to a shareholding type, then Frameworks will prevent the user from adding the Customer to the reward program and will advise them to add the Customer as a shareholder. When the Customer is added as a shareholder, they are automatically added to the appropriate reward program, as defined in the Share Registry.
> ⚠️ 3. Reward points will start accumulating after creating a customer reward program, however, will not be backdated to payments made prior to that time.
> ⚠️ 4. A Customer cannot be deleted from a reward program if the balance of the reward points is not equal to zero.
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**Deferred Sales**
Allows you to view any sales for the selected company that have been deferred for invoicing. Deferred Sale feature is activated at a system wide level by setting the **Posdefer** (Defer Sales at POS) to** Yes.**
> ⚠️ **For new Frameworks only customers** (excluding existing customers and ProStix VF customers),** System flags** are managed by Sterland. The information contained herein about System Flags is for Sterland internal purposes only. If you have any system flag requests, please contact [Sterland Support](https://kb.myframeworks.com.au/page/support).
When **PosDefer **is set to yes, and a POS Account Sale is Suspended, the system will prompt the user if the sale is being deferred. If so, it will check the Deferred Sale Limit before it allows it.
> ❌ **Deferring Sales** should be used with extreme caution as it enables a customer to take goods from the store without being invoiced. Without proper management (by way of executing the **Suspended** / **Deferred Sales **report) a customer may never get charged for the goods taken. You should view deferred sales regularly to keep track of sales being deferred. As a security measure, it is advised to keep the number of suspended and deferred sales to a minimum.
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