---
title: "How to make an adjustment from one customer to another"
canonical: "https://kb.myframeworks.com.au/space/CO/30530350/How%20to%20make%20an%20adjustment%20from%20one%20customer%20to%20another"
format: markdown
---
| **Task** |
| --- |
| Select **Customer To Customer Adjustments** from within the **Receivables - Transaction Processing **navigation tree. |
| click on the > Macro (inline-external-image)

 button to create a new debtor adjustment. |
| Type in the Customer ID of **Customer 1** whose account is to be adjusted. > Macro (inline-media-image)

 is available to search from. |
| Type in the Customer ID of **Customer 2** you will be making the adjustment to. > Macro (inline-media-image)

 is available to search from. |
| Adjustment date is defaulted to current date. > Macro (inline-media-image)

 is available to select from. |
| Type a reference for this adjustment. This is for your own record keeping. |
| Type in the reason code. > Macro (inline-media-image)

 is available to select from. |
| Tick the check box > Macro (inline-media-image)

 for the appropriate transaction/s to be adjusted on customer 1. |
| Click the > Macro (inline-media-image)

 button to adjust the values from customer 1 to customer 2. |
| Once complete, click > Macro (inline-media-image)

 to save the adjustment to the customers balance. |

For further detailed information, refer to: [Customer to Customer Adjustments](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28391736).