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title: "Processing Account Payments at POS"
canonical: "https://kb.myframeworks.com.au/space/CO/30528942/Processing%20Account%20Payments%20at%20POS"
format: markdown
---
Overview Users have the ability to process an account payment direct for the Point of Sale (POS) screen similar to other transaction. These payments can then be allocated under Customer Payments Processing an Account Payment To process an account payment for a customer at any time from within POS, perform the following: Click   and navigate to  Sales > Transaction Processing > Point Of Sale  from within the navigation tree. Click   then  . In the  Customer Payments at POS  window, updated the following information. In the  Customer  field, enter the customer name, Id or click  to open the customer finder window. In the  Payment Amount  field, enter the amount to be paid or enter a negative amount to process a credit balance refund. The visibility of the Account Balances can be defined at a global or per user level base in the the  Point of Sale Related System Settings  -  POSHidBal  and  POSHidBlU. To disallow credit balance refunds, enable    POSNegCshR  in  Amounts  or, set a limit using the  Maximum POS Payment Refund  field under  Accounts Receivable  in  User Maintenance . For credit balance refunds, Cash/COD type customers are limited to only extracting their outstanding values. Account type customers are able to over-draw. Click  , then tender the payment. To print a receipt when processing payments to Customer accounts tick   or un-tick   the  Print Receipt  check box. This field is automatically ticked or un-ticked via the settings in the  Print Account Receipts  field / check box in  Device Maintenance . When processing a negative account payment, if the  PosNegCom  system setting flag is enabled, a comment stating why the payment was made is required. Refer to  Tendering Payments  for further information on tendering options. Click   to complete tendering. Additional Information  Refer to  Customer Payments  for more information on how to allocate account payments to an invoice Refer to the  Point of Sale Related System Settings  and  POS Configurations  for additional information on POS System Flags.