---
title: "Processing an existing COD Order"
canonical: "https://kb.myframeworks.com.au/space/CO/30523628/Processing%20an%20existing%20COD%20Order"
format: markdown
---
<details>
<summary>System Flags</summary>

Refer to [POS Configurations](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28391236) for information on POS System Flags.
</details>

> ℹ️ To process a [Cash On Delivery](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28408660/Sales+Terminology#cash on delivery) (COD) order, from the home **Dashboard** perform the following:
> ℹ️ 
> ℹ️ 1. Click > Macro (inline-media-image)
> ℹ️ 
> ℹ️  then type **Point Of Sale** (or select **Point Of Sale** from within the **Sales - Transaction Processing **navigation tree).
> ℹ️ 
> ℹ️ <span style="color: #333333">2. Click </span>> Macro (inline-media-image)
> ℹ️ 
> ℹ️ <span style="color: #333333"> then </span>> Macro (inline-media-image)
> ℹ️ 
> ℹ️ <span style="color: #333333"> to display the </span>Transaction Finder screen.
> ℹ️ 
> ℹ️ ![image](media://1b42c554-7d1f-4236-8bfb-825fa9334a41)
> ℹ️ 
> ℹ️ <span style="color: #333333">3. Type the order information or the customer name and select the </span>> Macro (inline-media-image)
> ℹ️ 
> ℹ️ <span style="color: #333333"> button. Click on the selected transaction row then click </span>> Macro (inline-media-image)
> ℹ️ 
> ℹ️ <span style="color: #333333"> or click on the order link.</span>
> ℹ️ 
> ℹ️ <span style="color: #333333">4. Refer to </span><span style="color: #333333">[Maintaining a Customer Order](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30523548)</span><span style="color: #333333"> if you wish to change any information prior to completing the order.</span>
> ℹ️ 
> ℹ️ 5. Once all products have been entered, as necessary, complete the > Macro (inline-media-image)
> ℹ️ 
> ℹ️  tab. Refer to step 7 in [Processing a Cash Sale with Delivery](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30529154) for further detailed information on completing Delivery Details in Point Of Sale.
> ℹ️ 
> ℹ️ 6. Once complete, click > Macro (inline-media-image)
> ℹ️ 
> ℹ️ . Refer to [Tendering Payments](https://sterlandsupport.atlassian.net/wiki/spaces/fwksproau/pages/30530648) for further information. 
> ℹ️ 
> ℹ️ 7. Provide the printed receipt for payment to the customer, along with the appropriate change. This indicates that the sale was processed successfully.