---
title: "Creating a Customer Order"
canonical: "https://kb.myframeworks.com.au/space/CO/30522480/Creating%20a%20Customer%20Order"
format: markdown
---
How to Create a Customer Order To create a customer order from the home  Dashboard  perform the following: Click   then navigate to  Sales  >  Transaction Processing  >  Customer   Orders  from the navigation tree. Click   to create a new customer order. Refer to  Customer Order Imports  for more information on importing customer orders. Enter the following information: In the  Customer Number  field, enter the customer ID or use the   icon. In the  Order Reference  field, enter a unique order reference number. Select a  Supply Branch  from the dropdown   menu. Enter a  Required Date  or use the   icon. Refer to the  Order Details Header  section  Customer Order Maintenance  User Manual for more information about the additional fields. Adding Products to your Customer Order To add products to your customer order, complete the following: Within the  Order Lines  tab, click   to open the  Customer Order Line Maintenance  window. Within the  Customer Order Line Maintenance  window, first add the customer product details in their respective fields including: the product code product description the quantity of the product the unit of measure (UOM) the line price of the product Then, click   to load matching system product(s).   Alternatively, click   to add a special product. Refer to  Special Product Creation  for more information. From the list of products, click   to remove extra product lines or click the   or   icon to edit product lines. If however, there are no Frameworks products attributed to the entered customer product, add a product using the product entry fields and click the   icon to add the product. All existing and new product translations are stored within  Customer Product Translations  under the customer the order is for. Click   as necessary to match the order product line price to the customer product line price or edit the line price manually using the   or   icon. Click   to add the customer product and its respective Frameworks product to the customer order. Adding Delivery Information To input delivery information, complete the following: Navigate to the  Delivery Data  tab to enter the delivery details for your customer order. Complete the fields as follows: Select a  Despatch Method  from the dropdown   menu. Enter a  Delivery Date  or use the   icon. And, if the despatch method requires delivery, complete the following: In the  Deliver To  fields, enter the location and address of the recipient or use the   icon to search saved addresses. In the  Contact Name  and  Phone  fields, enter the recipient's contact information or use the   icon to search saved contacts. Select the  Type of Load  from the dropdown   menu.  If the delivery has been phoned, enable    Has Phoned . In the  Map Ref  and  Xref  and  Delivery Area  fields, enter the map references and delivery area respectively or use the   icons to search saved options. Enter the  Delivery Fee  if necessary. Refer to the  Despatch Data Tab  section  Customer Order Maintenance  User Manual for more information about the additional fields. Click   to save your changes. Additional Information Refer to  Customer Orders Dashboard  and  Customer Order Maintenance  for more information. Refer to  Customer Product Translations  for more information on product translations.