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title: "Using Gift Cards at Point of Sale"
canonical: "https://kb.myframeworks.com.au/space/CO/30515384/Using%20Gift%20Cards%20at%20Point%20of%20Sale"
format: markdown
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Overview Development is underway to streamline the gift card issue process into a single transaction. Due in version 6.0.  Gift card/voucher sales are used when customers wish to purchase gift cards or vouchers, which people can later use to purchase goods from the company. A gift card has a magnetic stripe that is charged with a certain value; a gift voucher is a slip of paper whose tender value is written on it.  Because there is no actual outgoing stock, these transactions are not treated as ordinary sales. Gift card and voucher issues are recorded in the till log and till reconciliation as Gift Card Issue transactions. Sell Gift cards at POS To sell a gift card as a cash sale, perform the following: Click the  Frameworks Menu , then navigate to  Sales > Transaction Processing > Point of Sale  from the navigation tree. Start a POS transaction as per the normal process, then in the product entry section enter the following: In the  Product  field, scan the gift card code or click the  Search  icon to search and select the  GIFTCARD  product. In the  Quantity  field, enter the number of gift cards you are selling. In the  Unit Price  field, enter the value of the gift card you are selling, for example, $50. Click  Finish Sale  to open the  Tendering Payments  window. Select the  Tender Type,  for example, Cash or Eftpos and click  Pay . Load monetary value onto the gift Card To load money onto the gift card, perform the following: Click the  Frameworks Menu , then navigate to  Sales > Transaction Processing > Credit Note  from the navigation tree. Click  New  and create a new Credit Note Cash Refund as per existing process  Processing a Cash Refund . Ensure you select the following when issuing the refund: Type:  Select  Overcharge  from the drop-down menu. Reason:  Select your defined gift card reason from the drop-down menu. Original Docket:  Click the  Search  icon to search and select the original POS transaction where the gift card was sold. Click  Load Details  to add the details of the original POS transaction where the gift card was sold. Click  Refund All  or enter the gift card amount into the  Unit Credit  field for the gift card if there was more than one product on the POS transaction. Click  Finish  to open the  Tendering Payments  window. Select  GIFT CARD  as the tender type and click  Refund . The Eftpos tendering screen will be displayed, allowing you to scan the gift card, which will place the credit value onto the card. The gift card can then be used to purchase goods as per below. Redeeming Gift Cards at POS Gift cards can be redeemed at Point of Sale by clicking the  Gift Card  button or by selecting  Gift Card  as the tender type when completing a sale. The Eftpos tendering screen will then be opened allowing you to scan the gift card. The balance of the card will be read, and the sale amount deducted from the card total. Additional Information Refer to the  Gift Cards Configuration  Administrator Guide for setup information.