---
title: "Cancelling Supplier Payments"
canonical: "https://kb.myframeworks.com.au/space/CO/30509494/Cancelling%20Supplier%20Payments"
format: markdown
---
<span style="color: #333333">The </span><span style="color: #545454">[Payment Enquiry](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28404084)</span><span style="color: #545454"> </span><span style="color: #333333">option</span><span style="color: #333333">** **</span><span style="color: #333333">allows you to enquire upon previously made Supplier payment transactions.</span>

<span style="color: #172b4d">**Pre-Requisites:**</span><span style="color: #333333">** **</span><span style="color: #333333">Any unpresented payments can be cancelled. For example, if a cheque has been presented or a Supplier direct credit payment is already on a processed </span><span style="color: #333333">[ABA](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28377474/Payables+Terminology#aba)</span><span style="color: #333333"> file, the payment cannot be cancelled.</span>

<span style="color: #333333">To cancel Supplier payment, from the home </span><span style="color: #333333">**Dashboard**</span><span style="color: #333333"> perform the following:</span>

1. Select **Payment Enquiry** from the **Actions** menu within the **Supplier Dashboard**.

> ✅ You can also cancel Supplier payments via the **Payment Enquiry** button in the** Account Balances** tab once a Supplier has been selected.

2. Search for the payment by **Supplier ID** or by **Payment** number or **G/L Account** if known. Once the search criteria has been entered, click **Find** to display the completed payment/s.
3. Click the payment number hyperlink to load the Payment Details.
4. Click the **Cancel Payment** button to cancel the payment.
5. In the **Payment** **Cancellation** window, the **Payment** **Number** is automatically populated. The **GL Bank Account** and **GL Period** where the payment reversal will be posted default based on the original entry values. *Note*: **G/L Customised Periods** are in use by default within Frameworks (That is, the System Tailoring Flag **'GLCustPerd'** = **'Yes'),** and the GL period is set by the original transaction date and cannot be edited.
6. Click **Save** to complete the payment cancellation. After the Payment details screen is refreshed (click the **Payment** number hyperlink to refresh), the **Cancelled** field displays a **Yes** entry.
7. <span style="color: #333333">If you now perform a Supplier enquiry via the </span><span style="color: #333333">**Supplier Dashboard**</span><span style="color: #333333">, the cancelled transaction will now be visible in the </span><span style="color: #333333">**Historical Transactions**</span><span style="color: #333333"> tab. An audit report also prints, providing you with a written record of the payment being reversed.</span>