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title: "Sending an SMS to a Customer via the Customer Dashboard"
canonical: "https://kb.myframeworks.com.au/space/CO/30508620/Sending%20an%20SMS%20to%20a%20Customer%20via%20the%20Customer%20Dashboard"
format: markdown
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Important : For SMS to work you must  Setup SMS send via the Dashboards .  How to Send a Customer an SMS To send an SMS to a Customer via the Customer Dashboard, perform the following: Click the   icon at the top of the Frameworks Home page. Search for then select the Customer you would like to send the SMS to. Under the  Customer Details  section click  to open the Send Message window. The customer's name and mobile number are displayed in the  Contact  field. This customer will be sent the SMS unless you select another customer via the drop-down arrow   in the  Contact  field. Updating the contact re-populates the  Mobile  number field. In the  Message  field enter the SMS message. If defined , the signature text from the System Settings - General  SMSDefSgn  code defaults the signature text into the  Signature  field. You are able to edit this text for each SMS. If defined , the footer text from the System Settings - General  SMSDefFtr  code defaults the footer text into the  Footer  field. You are able to edit this text for each SMS. Refer to  System Settings - General  for more information on how to define general codes. Click   to send the SMS. Additional Information Refer to  Customer Details  for more information.