---
title: "Processing a Stock Return"
canonical: "https://kb.myframeworks.com.au/space/CO/30508400/Processing%20a%20Stock%20Return"
format: markdown
---
# Overview

One feature of **Stock Receipting** is to process stock to be returned to the suppliers and process requests for credit claims.

# How to Process a Stock Return

To process a request, perform the following:

1. Click the **Frameworks Menu**, and navigate to **Purchasing & Receipting > Transaction Processing >** **Stock Receipting** from the navigation tree.
2. Search for the **Stock Return** you would like to return, and click the order number hyperlink.

> ✅ Refer to [Searching the Stock Receipt Dashboard](https://sterlandsupport.atlassian.net/wiki/spaces/CO/pages/30529042) for more information.

3. In the **Docket Number** field, enter the docket number.

> ⚠️ If the docket number has been used previously, you will receive a prompt to re-enter it.

4. The receipt date defaults to today's date. Use the date picker icon to change the receipt date as needed.

> ⚠️ The receipt date cannot be a future date, and you will receive a warning.

5. Click the** Received This Delivery** field and enter the quantities to be returned. The quantity should be of **negative** value. For Tally products, click on the tally button to enter the additional fields required.

> ✅ Refer to [Receiving Tally Products](https://sterlandsupport.atlassian.net/wiki/spaces/CO/pages/30507756) for further information.

6. Click **Add** if there are additional products to be returned that were not originally in the purchase order. A new line transaction will appear where you can add the required product details, such as product ID, UOM (if the product has multiple UOM), and quantity to be returned.

> ⚠️ For product/s where more than one Unit Of Measure may be applicable, you are required to add the appropriate UOM. Click the **Search** icon to open the **Unit Of Measure Finder **window. 
> ⚠️ 
> ⚠️ If you do not enter a valid UOM, you will receive a warning icon with the following message: 'Invalid Unit Of Measure'

7. Click **Receipt Goods** to confirm you have returned the stock.

# Additional Information

> ✅ Refer to the [Stock Receipting](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28380954) User Manuals for more information.