--- title: "Maintain a Work Order" canonical: "https://kb.myframeworks.com.au/space/CO/30508088/Maintain%20a%20Work%20Order" format: markdown --- A work order allows you to track products, materials, labour and expenses for a job. You can add items from stock, remove items back to stock, log work hours and record supplier expenses. ## Access an Existing Work Order You can access a work order through the Work Order Dashboard or through the related sales order. ### Access from Work Order Dashboard 1. Click the **Frameworks Menu** and navigate to **Work Orders > Work Orders**. 2. In the search fields, enter your search criteria or leave blank to see all work orders. 3. Click **Find** to display matching work orders. 4. Click the **Work Order** hyperlink to open the work order. ### Access from Sales Order 1. Click the **Frameworks Menu** and navigate to **Sales > Transaction Processing > Sales Orders**. 2. In the search fields, enter your search criteria and select the appropriate order **Type** (Workshop, Service or Project). 3. Click **Find** to display matching orders. 4. Click the **Order ID** hyperlink to open the workshop, service or project order. 5. Navigate to the **Work Order** tab. 6. Click the **Work Order** hyperlink to open the work order. ![image-20260107-215747.png](media://2ab030a4-45db-47b7-8b99-7bd7dbe9d7b4) ## Add Products to Stock In Adding products to stock in removes the products from store stock on hand and allocates them to the work order. ![image-20260107-220023.png](media://c9c3ef59-d3a7-47c8-9a13-2cd026de6517) 1. Click **Actions** and select **Stock In** to open the **Product Stock In** window. 2. In the **Product** field, enter the product number or click the **search **icon to open the **Product Finder** window. 3. In the **UOM** field, enter the unit of measure if applicable. 4. In the **Quantity** field, enter the quantity required. For tally products, click the **tally **icon to enter the quantity. 5. Click the **tick **icon to add the product to the **Work Order Lines** grid. 6. To edit a product line, click the **pencil **icon or tally icon for the relevant line. 7. To remove a product line, click the **delete **icon for the relevant line. 8. Click **Save** to add the products to the work order. ### Result The products display in the **Work Order Details** grid with positive quantities, indicating they have been removed from store stock on hand and allocated to the work order. ## Add Packs to Stock In Adding packs to stock in removes the packs from store stock on hand and allocates them to the work order. ![image-20260107-220139.png](media://62ac4b69-f3a1-4c8e-8696-6842c49f55f2) 1. Click **Actions** and select **Stock In Packs** to open the **Products - Stock In Tally Packs** window. 2. In the **Pack Number** field, enter the pack number or click the search icon to open the **Pack Finder** window. 3. Click the **tick** icon to add the pack to the grid. 4. To remove a pack, select the pack and click **Remove Pack**. 5. Click **Save** to add the packs to the work order. ### Result The packs and their contents display in the **Work Order Details** grid with positive quantities. Tally packs containing multiple lengths are automatically split into separate lines. ## Add Products to Stock Out Adding products to stock out returns the products from the work order back to store stock on hand. 1. Click **Actions** and select **Stock Out** to open the **Product Stock Out** window. 2. In the **Product** field, enter the product number or click the search icon to open the **Product Finder** window. 3. In the **UOM** field, enter the unit of measure if applicable. 4. In the **Quantity** field, enter the quantity to return. For tally products, click the **tally **icon to enter the quantity. 5. Click the **tick **icon to add the product to the **Work Order Lines** grid. 6. To edit a product line, click the **pencil **icon or tally icon for the relevant line. 7. To remove a product line, click the **delete **icon for the relevant line. 8. Click **Save** to process the stock out. ### Result The products display in the **Work Order Details** grid with negative quantities, indicating they have been returned to store stock on hand from the work order. ## Add Tally Packs to Stock Out Adding packs to stock out returns the packs from the work order back to store stock on hand. 1. Click **Actions** and select **Stock Out Packs** to open the **Products - Stock Out Tally Packs** window. 2. In the **Pack Number** field, enter the pack number or click the **search **icon to open the **Pack Finder** window. 3. Click the **tick **icon to add the pack to the grid. 4. To remove a pack or pack item, select the item and click **Remove**. 5. Click **Save** to process the stock out. ### Result The packs and their contents display in the **Work Order Details** grid with negative quantities. Tally packs containing multiple lengths are automatically split into separate lines. ## Log Labour Time The log time function records labourer hours on the work order and calculates labour costs based on predefined rates. > 📝 ### Prerequisites > 📝 > 📝 - Labour rates must be configured in **Labour Setup**. > 📝 - Users must be set up as labourers in the system. ### Log Time to Work Order 1. Click **Actions** and select **Log Time** to open the **Log Time** window. 2. In the **User** field, enter the labourer code or click the **search **icon to search for the labourer. 3. The **Role** field populates automatically based on the Labour Setup configuration. To change the role, click the **search **icon and select a different role. 4. In the **Start Date** field, enter the date or click the **calendar **icon to select the date. 5. In the **Start** field, enter the start time in 24-hour format. 6. In the **End Time** field, enter the end time in 24-hour format. The **Hours Worked** field calculates automatically. 7. In the **Comment** field, add any relevant notes about the work completed. 8. Click **Save** to log the hours to the work order. ### Result The labour hours are recorded on the work order and labour costs are calculated based on the labourer's configured rate. ## Enter Work Order Expenses The expense entry function records costs for resources or services provided by suppliers, such as equipment hire or subcontractor services. > 📝 ### Prerequisites > 📝 > 📝 - Expense types must be configured in the system. > 📝 - Suppliers must be set up in Accounts Payable. ### Enter Expense 1. Click **Actions** and select **Expense Entry** to open the **Expense Entry** window. 2. In the **Supplier** field, enter the supplier ID or click the **search **icon to search for the supplier. 3. In the **Description** field, enter a description of the expense. 4. From the **Expense Type** drop-down menu, select the appropriate expense type. 5. In the **Cost** field, enter the cost amount. The **Sell** field populates automatically based on the expense type markup. You can modify the sell amount if required. 6. In the **Date** field, enter the completion date or click the **calendar **icon to select the date. 7. When the expense task is complete, enable the **Completed** checkbox. 8. Click **Save** to add the expense to the work order. ### Result The expense is recorded on the work order and will be included in the work order costing. ## Edit Work Order Header You can modify the work order description and assignee through the header editing function. 1. Click **Actions** and select **Edit Header** to open the **Edit Header** window. 2. In the **Description** field, update the work order description as required. 3. In the **Assignee** field, enter a user ID or click the **search **icon to select a different user to assign the work order to. 4. Click **Save** to update the work order header. > ⚠️ **Important:** The **Branch** field can only be changed if the work order has no lines added and the work order is not linked to a sales order. ### Result The work order header information is updated with your changes. ## Delete a Work Order You can permanently remove a work order from the system if it meets the deletion criteria. > 📝 ### Prerequisites > 📝 > 📝 - The work order must have no lines added. > 📝 - The work order must not be linked to a sales order. ### Delete Work Order 1. Click **Actions** and select **Delete**. 2. A confirmation window displays asking you to confirm the deletion. 3. Click **Yes** to confirm you want to delete the work order. ### Result The work order is permanently removed from the system and can no longer be accessed. --- ## Related Information > ✅ - [Work Orders - Overview](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28380578) (for conceptual information about work orders) > ✅ - [Create a Work Order ](https://sterlandsupport.atlassian.net/wiki/spaces/CO/pages/30508062)(for creating new work orders) > ✅ - [https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28388388](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28388388) and [https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28392352](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/28392352) (for detailed field explanations)