--- title: "November 2025 | Feature - Internal Gift Cards" canonical: "https://kb.myframeworks.com.au/space/Blog/blog/268500993/November%202025%20%7C%20Feature%20-%20Internal%20Gift%20Cards" format: markdown --- # Tap Into the Holiday Gift Card Market—Right From Frameworks [Version 6.2.2510.rel+] The holidays are just around the corner, and with them comes one of the biggest gift card purchasing seasons of the year. This year, you don't need external providers, complicated integrations, or transaction fees to offer gift cards to your customers. With **Internal Gift Cards** in Feature Release 6.2.2510.rel, you can sell, manage, and redeem gift cards entirely within Frameworks, keeping it simple, keeping control in-house, and keeping more revenue in your business. # Why Gift Cards Matter for Your Business Gift cards aren't just convenient for customers,they're a powerful business tool: **Capture new revenue:** Customers who might not be ready to purchase materials today can buy gift cards for future projects, contractors, or as business gifts. **Drive repeat visits:** Gift card holders return to redeem their cards, often spending more than the card value once they're in-store browsing materials. **Simplify corporate gifting:** Builders, contractors, and trade businesses love giving gift cards to clients, subcontractors, or employees—it's professional, flexible, and keeps spending at your store. **Cash flow advantage:** Unlike account sales, gift cards generate immediate cash while creating a liability that converts to revenue when redeemed. This timing difference can benefit your working capital position. **Perfect for the season:** Festive holidays, Christmas bonuses, project completion rewards, apprentice incentives—gift cards fit naturally into the building trades calendar. ![image-20251120-030015.png](media://3d7694d6-f4f3-41f0-a00e-e555a8729037) # What Makes Internal Gift Cards Different? ## Complete In-House Control No third-party processors. No APIs to maintain. No integration fees. Internal Gift Cards work entirely within your Frameworks system, giving you complete control over the entire process, from card creation to refunds. **You decide:** - Which card denominations to offer ($25, $50, $100, or custom amounts) - How many cards to register - Where cards can be redeemed (any branch, specific locations) - How to handle returns and refunds ## Zero Transaction Fees External gift card systems typically charge per transaction, per activation, or monthly fees. With Internal Gift Cards, you pay nothing beyond your existing Frameworks system. Every dollar of gift card sales stays in your business. ## Flexibility That Matches Your Business **Fixed-value cards** for quick transactions at busy trade counters—scan, sell, done. Perfect for standard amounts like $50 or $100. **Variable-value cards** for custom project amounts—if a customer wants to give a $347 gift card for a specific material order, you can do that. **Multi-branch redemption** lets customers purchase at one branch and redeem at another—essential for businesses with multiple locations. **Partial redemptions** mean customers can use $45 from a $50 card today and save the remaining $5 for next time. **Complete audit trail:** Every transaction recorded with timestamps, amounts, and card numbers—giving you full visibility and compliance for financial reporting and GST. ## Simple for Staff, Seamless for Customers Your counter staff already know how to process sales and payments in Frameworks. Gift cards work exactly the same way: - **Selling a card?** Scan the product, enter the card number, tender payment—just like any other sale. - **Redeeming a card?** Select your "Internal Gift Card" as payment type, scan the card number, done. - **Checking a balance?** Scan the card number and see the current balance plus complete transaction history. No special terminals. No separate systems. No additional training complexity. --- # Getting Started Is Straightforward While the system is powerful, setup follows a logical process your team can complete in an afternoon. Everything you need to get started is already in your Frameworks system with Feature Release 6.2.2510.rel. **Start with our comprehensive documentation:** - [Internal Gift Cards - Video Showcase](https://vimeo.com/showcase/11938906?video=1135177106) - Watch how easy it is to implement and use internal gift cards - [Getting Started with Internal Gift Cards](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/179011627) - Understand how the system works and the complete card lifecycle - [Internal Gift Cards - Setup and Configuration](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/179011634) - Step-by-step setup guide with all technical details - [Gift Card Register](https://sterlandsupport.atlassian.net/wiki/spaces/FRAM/pages/192446477) - How to register and manage your physical gift cards - [Using Internal Gift Cards](https://sterlandsupport.atlassian.net/wiki/spaces/CO/pages/199524353) - Daily operations guide for selling, redeeming, and processing refunds --- # Don't Miss the Holiday Opportunity The holiday season represents a significant gift card purchasing period, and businesses that are ready to sell gift cards capture revenue that would otherwise go to competitors or general retailers. With Internal Gift Cards, you can: - Start selling within days, not weeks - Avoid setup fees and transaction charges - Keep complete control of the customer experience - Process everything within your existing Frameworks system **The question isn't whether to offer gift cards—it's whether you'll be ready when customers start asking for them.** Get started this week, and you'll be selling gift cards well before the December rush begins.