--- title: "July 2023 | Feature - In-App Help & Training" canonical: "https://kb.myframeworks.com.au/space/Blog/blog/10223648/July%202023%20%7C%20Feature%20-%20In-App%20Help%20%26%20Training" format: markdown --- We are excited to announce the upcoming release of our NEW In-App Help and Training feature, scheduled for the end of July for all cloud (AWS) sites. For on-premise customers on version 6.1.230505 or later, it will be available upon request. This user-friendly tool is designed to provide on-demand assistance, offering step-by-step guidance on processes and quick access to resources. With this upgrade, you can bid farewell to the old eLearning tool and embrace a more efficient and interactive solution that will enhance your Frameworks experience and drive the adoption of new and existing functions. Get ready to explore and leverage the power of our In-App Help and Training! > ⚠️ For the local server version, access to the internet is required. # How Does the In-Application Help Benefit your Team? The new In-App Help is designed to offer an enhanced user experience, smoother operations and improved productivity for you and your team. How does it benefit you? ## 1. Guided Assistance Throughout Say goodbye to guesswork! The In-Application Help offers step-by-step guidance, ensuring you and your team are on the right track from the beginning to the end of every process. It's like having an expert right by your side, supporting you at every turn. ## 2. Seamless Integration Our in-app help is seamlessly integrated into Frameworks, meaning you don't have to leave the application to seek assistance. Stay focused and productive as you get the answers you need, precisely when you need them. ![image]() ## 3. On-the-Spot Help for Uncommon Tasks Sometimes, it's those less frequently used processes that cause the most uncertainty. With the new help system, you can confidently navigate through these tasks without hesitation, even when interacting with customers. ## 4. Improved Data Consistency By providing accurate and comprehensive guidance, the In-Application Help helps reduce data inconsistencies and errors. Say hello to a more reliable and efficient data management system. ## 5. Empowering Self-Sufficiency Gone are the days of constantly asking others for help. This feature empowers you and your team to be more self-sufficient and confident in handling various tasks, boosting overall efficiency. Take advantage of this innovative tool to elevate your Frameworks experience and maximise your team's potential, enabling them to continue to provide excellent customer service with fewer interruptions.  --- # Get more with our In-Application Training With the addition of In-Application Training feature in Frameworks it's never been easier to empower your staff with hands-on knowledge. With no need for staff enrolment, they will automatically gain access to the training material they need based on the user security permissions you grant them. It's hassle-free and tailored to each user's specific training needs. ## 1. Hands-On Training Say goodbye to tedious training sessions and hello to hands-on learning! The In-App Training provides interactive tutorials on both existing and new features, allowing your team to learn by doing. This immersive approach ensures a deeper understanding of the system's capabilities. ## 2. Lighten the Onboarding Load Onboarding new staff can be time-consuming, but with the In-App Training, the process becomes more efficient. Existing employees can now assist new team members with interactive tutorials, reducing the training load on them and accelerating the onboarding process.  ![image]() ## 3. Accelerated Learning for New Users For new users joining your team, getting up to speed is now a breeze! With the In-App Training, they can quickly grasp the functionalities of Frameworks, enabling them to contribute effectively from day one. ## 4. Boost User Adoption The key to maximising the potential of any software is user adoption. With the In-App Training, you encourage your team to explore and fully utilise Frameworks' features. This increased adoption translates into higher productivity, improved data accuracy, and better decision-making. ## 5. Stay Up to Date with New Features Frameworks is continuously evolving to meet your business needs. With in-app training on new features, you can stay ahead of the game and seamlessly embrace each enhancement as it is released. No more struggling to understand updates – be at the forefront of technology! Embrace the power of In-App Training and revolutionise how you and your team master Frameworks. Reduce training burdens, enhance user adoption, and stay ahead of the curve with every new feature. Frameworks is not just software – it's your strategic advantage for success!